Shape the future of phone calls as
Customer Success Manager

We are:
At PicUp, we aim to reinvent voice calls. YES, we seek to change every phone call to be digital and to completely upgrade the voice-call receiver experience. We provide visualization, personalization, and optimization to outbound business calls, transforming the recipient’s user experience on their smartphone and driving dramatic increases in sales, sales efficiency, and user satisfaction.

Our Patent-based SaaS platform seamlessly integrates with telecom and enterprise call center platforms and through SDKs to mobile applications, automatically optimizing all calls. We serve millions of users around the world, with local presence in Israel, Europe, North&Latin America, and Asia.

We are growing rapidly and looking for a Customer Success Manager. Join us to create with our customers the future of phone calls!

If you are:
Experiences Customer B2B SaaS Success Manager with a positive attitude & high energy that makes all customers love you. Your written and verbal communication skills are awesome and you adapt quickly to changes. You know how to establish credibility and to create strong relationships.

As a Customer Success Manager, you’ll:

• Build strong relationships with our clients to understand their needs and ensure their success with PicUP
• Serve as the main point of contact and liaison between clients and the rest of the PicUP team
• Take ownership of new accounts and manage their onboarding
• Navigate client organizations to uncover additional product applications & opportunities for partnership
• Represent the voice of the customer and influence product development roadmap